Is there a fee to replace my lost or stolen Season Pass or wristband?
There is a $10 replacement fee for any lost or stolen [...]
Can I purchase a Season Pass with my Pay ‘n Play?
Yes, the Pay ‘n Play amount can be used like cash [...]
Is the amount that I put on the Pay ‘n Play wristband refundable?
Pay ‘n Play wristbands are non-refundable, but you can transfer your [...]
How can I find the balance of my Pay ‘n Play?
Wristband and Season Passholders can check and add value to their [...]
Does the money on the Pay ‘n Play wristband ever expire?
No, but gift cards will expire after 5 years.
Is there an incentive for teachers to participate?
Teachers who have 10 or more students complete the reading goal, [...]
What is Roaring Springs’ swimsuit policy?
Roaring Springs, and the waterpark industry, recognize the importance of maintaining [...]
Does Roaring Springs have a lost & found?
Please visit this link to report your lost item and we [...]
Are towels available for rent?
No, we do not rent out towels but do have some [...]
Are guests required to wear face coverings at Roaring Springs?
Individuals who ARE VACCINATED don't have to wear masks. Individuals who [...]